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General Customer Support

Need help with Quality, Failure Analysis, or Ordering?

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Technical Support

If you need technical support please submit your request below, or contact your local sales representative for assistance.

FAQ

  • How can I get technical support for 3PEAK products?

    If you need technical assistance with a 3PEAK product, you can submit a technical request above, or reach out to your local sales representative for support. 

  • What is the quickest way for me to contact 3PEAK?

    To quickly connect with 3PEAK, please enter a support request or contact your local sales representative for assistance. All support requests are monitored 24/7 across global teams to ensure customers can always get help & contact us. 

  • How can I get ordering help?

    If you need assistance with an order, please contact your local sales representative or submit a support request above. If you’ve already placed an order with one of our authorized distributors, please work directly with the distributor for assistance, you can find their contact information on our support page. 

  • How can I connect with 3PEAK’s Operations or Quality Team?

    Support requests will automatically be directed to the proper support team based on the “Support Request Type” selected in our support form.

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Support Request Form

Please populate all below fields on our support request form. Once submitted, we will process your request & provide updates on the status. We may contact you if additional information is needed.

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  • Your Position*
    Procurement or Buyer
    Engineer
    Leadership
    Program Manager
    Designer
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  • Country*
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  • Province / State*
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  • City*
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  • Segment*
    Auto-ADAS
    Auto-Infotainment and Dashboard
    Auto-Others
    Body Electronics and Lighting
    Camera Drone
    Comm-Business System
    Comm-Routing & Switching
    Consumer Audio Products
    Consumer Power Supply
    Electric Appliance
    Electronic Cigarette
    Factory Automation
    Family Health and Wellness
    Hybrid Power
    IOT
    Imaging
    Indu-Building Automation
    Indu-EFT POS
    Industrial Power Module
    Industrial Transportation System
    Lighting
    Medical Monitoring and Diagnosis
    Mobile Phones & Accessories
    Motor Drive
    Other Consumer
    Other Industrial
    Other Medical
    Others Communication
    PC & Notebook & Peripherals
    Portable Electronics & Wearables
    Power Grid Infrastructure
    Professional Audio, Video and Display
    Security and Protection Monitor
    Smart
    TV & Home Entertainment Devices
    Test and Measurement
    Wired Communication Infrastructure
    Wireless Communication Infrastructure
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  • End Equipment*
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